ZH Rentals Privacy Policy

Effective Date: October 16, 2025

This Privacy Policy explains how Z.H. Rentals (“we,” “us,” or “our”) collects, uses, protects, and discloses information when you use our website, zhrentals.net, and our car rental services.

1. Information We Collect

We collect information to provide you with seamless rental services, process bookings, and improve your experience. This information falls into two categories:

Personal Data (Directly from You)

  • Name, email address, phone number, physical address, driver’s license details (including issue/expiry date), date of birth, payment information (credit card details, encrypted), and passport number (for international visitors, if required).

Usage Data (Automatically Collected)

  • IP address, browser type, operating system, pages viewed, time spent on the site, and the referring website URL. We use this to analyze website traffic and performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Rentals: To confirm, manage, and fulfill your car reservation, including vehicle pickup and drop-off.
  • Customer Support: To communicate with you regarding your booking, answer inquiries, and provide roadside assistance.
  • Billing and Payments: To process payments and generate invoices for your rental.
  • Legal Compliance: To verify driver eligibility, process insurance claims, and comply with local regulatory and legal obligations.
  • Marketing and Communication: To send you updates, special offers, or newsletters (only if you opt-in to receive them).

3. Sharing Your Information

We will not sell or rent your Personal Data to third parties. We only share your information with trusted third parties necessary to run our business or comply with the law:

  • Payment Processors: To securely handle payment transactions (e.g., Visa, MasterCard).
  • Insurance Providers: To process necessary insurance coverage for your rental vehicle.
  • Legal and Regulatory Authorities: When required by law (e.g., police requests, government mandates, or court orders).

4. Data Security

We implement reasonable physical, technical, and administrative measures to protect the information you provide to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the Personal Data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete Personal Data.
  • Deletion: Request that we delete your Personal Data from our records (subject to legal obligations to retain certain records).
  • Opt-Out: Unsubscribe from our marketing communications at any time using the “unsubscribe” link in the email.

To exercise any of these rights, please contact us at info@zhrentals.net.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date” at the top.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ZH Rentals Email: info@zhrentals.net        Phone: (246)245-3708 

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